Support Resources: Manuals, Firmware and PC Software
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Product Update Service
You can join our mailing list and receive N4L product updates including firmware, software and hardware related product updates.
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Current Firmware/Software compatibility and release information
The Tables below are designed as an aid to show the latest versions of Firmware and Software that should be installed to work together following any upgrades. It is advisable that these configurations are checked upon any customer query.
| Instrument | Firmware Revision | Software Application | Software Revision |
|---|---|---|---|
| PPA500 | v2.85 | PPALog Standby Power | v3.2e v1.0.1.7 |
| PPA1500 | v2.85 | PPALog Standby Power | v3.2e v1.0.1.7 |
| PPA3500 | v2.48 | PPALog Standby Power | v3.2e v1.0.1.7 |
| PPA4500 | v2.179 | PPALog Standby Power | v3.2e v1.0.1.7 |
| PPA5500 | v2.179 | PPALog Standby Power IECSoft | v3.2e v1.0.1.7 v2.6 |
| PPA5511 | v2.179 | PPALog Standby Power IECSoft | v3.2e v1.0.1.7 v2.6 |
| PPA5531 | v2.179 | PPALog Standby Power IECSoft | v3.2e v1.0.1.7 v2.6 |
| PPA5512 (Single Phase) Enables Raw Data Mode by disabling IEC61000 Mode | v2.179 | PPALog Standby Power IECSoft | v3.2e v1.0.1.7 v2.6 |
| PPA5532 (Three Phase) Enables Raw Data Mode by disabling IEC61000 Mode | v2.179 | PPALog Standby Power IECSoft | v3.2e v1.0.1.7 v2.6 |
| N4A Power Source | v1.22 | N4ASoft | Withdrawn |
| PSM1700 | v1.67 | PSMComm2 | v1.2c |
| PSM1735 | v1.61 | PSMComm2 | v1.2c |
| PSM3750 | v1.49 | PSMComm2 | v1.2c |
| SFRA45 | v2.16 | SFRAComm | v1.4 |
| SLM3505 | V2.93 | v1.0a |
Customer Feedback/Complaints
Do you have a problem with any of our products or services? If so, please do not hesitate to contact us at the following email address; support@newtons4th.com